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Privacy Policy

Your privacy is of utmost importance to us, therefore we do not release any of your personal information to any outside Company for marketing or mailing purposes.

Data Security

When you make purchases with us including purchases made in-store, over the telephone or through this Website, we ask for certain information about you, such as your name, home address, email address, telephone number and credit/debit card details. A contact number is useful so we may contact you urgently if there is an issue with your order. The other information is necessary to process your request and to notify you of acceptance and status of your order.

Our Website uses Internet standard encryption secure server software (SSL or Secure Socket Layer technology) to protect your information whenever you place an order or access your account information. The secure software encrypts all information you input prior to it being sent to us, minimising the risk of your data being intercepted before it is received by us. Additionally we adhere to strict security procedures as required under UK Data Protection Legislation (The Data Protection Act 1998), as amended from time to time, to protect the information we hold about you from unauthorised access. We may only disclose your personal data where necessary, to comply with an applicable law or a governmental or law enforcement body order.

Cookie Policy

Our Website uses cookies to collect information, to help provide you with the best possible experience. Cookies are small text files that are placed on your computer, mobile or other handheld device (smart 'phones or tablets') as you browse the Website. These cookies do not contain any personal information about you and are only used to determine your browser and user preferences for our site.

If the settings on the software you are using to view this Website (your web browser) are set to accept cookies we take this, and your continued used of our site, to mean that you are fine with the use of cookies. If you prefer, you can set your Internet browser to not accept cookies. You should be able to continue to use our site without having cookies enabled, however the functionality of the site may not work as you would expect.

Protecting The Information Held About You

Your privacy is of paramount importance to us and therefore protected in several ways:

If you have any concerns about personal and account information we hold in your name please contact us. You can contact your local branch in person, by telephone or email, the details of which can be found under our 'Contact Us' page on our Website.

Payment Security

Our Website has a very secure online payment system in place using WorldPay, a reputable third-party banking organisation who handle all our online credit/debit card transactions, so you can purchase with confidence through our Website. WorldPay receive only the information required to verify and authorise your payment card, so we can then go ahead and process your order. WorldPay is under strict obligation to keep your personal information private. Our secure sockets layer software (SSL) uses 128-bit encryption, currently the highest level possible, to protect your credit/debit card details.

Once your online order has been transferred to our order processing system all credit/debit card details are removed from the Website as an added safety precaution for you. However, this means you will need to input your card details every time you place an order, although we believe this to be a minor inconvenience giving you peace of mind so you can shop safely with us.

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